Who We Are
About KARENZA Medical Tourism & Holidays
KARENZA Medical Tourism & Holidays is an international healthcare and travel facilitation brand based in Pallikkara, Ernakulam, Kerala, India.
We understand that travelling to another country for medical treatment brings practical questions for both patients and their families. Our goal is to make every journey calmer and simpler through personalised assistance, clear communication, and coordinated travel support—alongside memorable holiday planning across India and abroad.
Our Vision
To become a trusted international brand in medical tourism and travel facilitation, recognised for professionalism, transparency, and genuine customer care.
Registered Office
Karenza Travels, Alen Tower, 401/C, Kumarapuram P.O., Pallikkara, Ernakulam – 683565, Kerala, India
Our Mission
- Simplify international medical travel for patients and accompanying relatives.
- Assist patients in exploring suitable healthcare options at accredited hospitals.
- Provide personalised flight, transfer, and accommodation arrangements.
- Make international healthcare journeys and family holidays comfortable and calm.
- Build lasting relationships grounded in transparency and trust.
Our Core Values
The everyday principles guiding how we assist every patient, family, and holidaymaker.
Trust
Dependable follow-through on every travel and hospital enquiry detail.
Compassion
Thoughtful care for patients and relatives navigating healthcare abroad.
Transparency
Honest communication with clear boundaries between facilitation and clinical care.
Professionalism
Organized scheduling across reports, appointments, visas, and ground transport.
Customer Care
Attentive assistance from initial WhatsApp contact through safe return home.
International Connectivity
Bridging Kerala, India, the Arabian Gulf, and global travel destinations.
Important Healthcare Notice
KARENZA facilitates hospital communication, appointments, travel, and accommodation. All medical diagnoses, clinical advice, and treatment decisions are made solely by licensed doctors and accredited hospitals.